Privacy Policy

Last Updated: January 1, 2026

Introduction

Shop Concepts LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

Information We Collect

Personal Data

We collect personal information that you voluntarily provide to us when you fill out forms on our website. This includes:

  • Full name
  • Email address
  • Phone number
  • Any other information you choose to provide through our contact form

Automatically Collected Data

When you visit our website, we automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Date and time of visit

Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website. For more information, please see our Cookie Policy.

How We Use Your Information

We use the information we collect for various purposes, including:

  • To respond to your inquiries and provide customer support
  • To communicate with you about our services
  • To improve our website and user experience
  • To analyze usage patterns and trends
  • To comply with legal obligations
  • To protect against fraudulent or illegal activity

Who Has Access to Your Data

Access to your personal information is restricted to authorized personnel who need access to perform their job functions. Our employees and contractors are bound by confidentiality obligations and are prohibited from using your personal information for unauthorized purposes.

Third-Party Services

We use the following third-party services that may collect information about you:

  • FormSubmit: We use FormSubmit to process contact form submissions. FormSubmit may collect and process the information you submit through our contact form. Please review FormSubmit's privacy policy for more information about their data practices.
  • Google Maps: If we embed Google Maps on our website, Google may collect information about your use of the map feature. Please review Google's privacy policy for more information about their data practices.

We are not responsible for the privacy practices of these third-party services. We encourage you to read their privacy policies.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit using SSL/TLS
  • Regular security assessments
  • Restricted access to personal data
  • Secure storage practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period may vary depending on the context and our legal obligations. When your information is no longer needed, we will securely delete or anonymize it.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: You have the right to request a copy of the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Objection: You have the right to object to our processing of your personal information in certain circumstances.
  • Data Portability: You have the right to request that we transfer your personal information to another service provider.

How to Request Data Deletion

To request deletion of your personal information, please contact us at:

Email: contact@shop-concepts.com

Please include "Data Deletion Request" in the subject line and provide sufficient information to verify your identity. We will respond to your request within 30 days.

Contact Information for Data Protection

If you have any questions or concerns about our data protection practices or this Privacy Policy, please contact us at:

Email: contact@shop-concepts.com

Address: 4025 Bowser Ave, Dallas, TX 75219

Phone: +1 5715089997

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect, use, and share
  • The right to request deletion of your personal information
  • The right to opt-out of the sale of your personal information (we do not sell personal information)
  • The right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us at contact@shop-concepts.com. We will verify your request and respond within 45 days.

Children's Privacy

Our website and services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at contact@shop-concepts.com. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our website after any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide by the modified Privacy Policy.